44300 Privacy Policy — How Your Data Is Protected
This document explains how the 44300 platform collects, uses, stores, and protects the personal information of Malaysian users. We are committed to handling your data transparently and responsibly. Please read this policy in full before using our services.
Information We Collect From You
Full name, Malaysian mobile number, date of birth, and an encrypted password. This information is required to create and verify your account identity.
Transaction details in MYR, your chosen deposit method (FPX, TNG, DuitNow), transaction reference numbers, and your deposit or withdrawal history. We do not store full card numbers.
Device type, operating system, browser type, IP address, screen resolution, and session data. This information is used to detect unauthorised access and optimise your mobile experience.
Gaming activity, pages visited, session duration, login frequency, and in-platform actions. This data helps us improve our services and detect any suspicious usage patterns.
How Your Information Is Used
- Verifying user identity during registration and login.
- Processing deposits, withdrawals, and transactions in MYR.
- Sending important account notifications such as OTP verification, transaction alerts, and security updates.
- Detecting and preventing fraud, duplicate accounts, or platform abuse.
- Complying with applicable legal requirements, including requests from legitimate authorities.
- Improving the user experience through usage data analysis that does not directly identify individuals.
- Providing more responsive customer support when you reach out to our team.
44300 will not use your information for any other purpose without first obtaining your explicit consent, unless required by law.
Cookies, Tracking & Data Storage
Types of cookies used
- Session cookies — stored temporarily while you use the platform and deleted when the browser is closed.
- Preference cookies — stores your language settings and display preferences for convenience on your next login.
- Security cookies — helps verify your session identity and prevent unauthorised access.
You can manage or delete cookies through your browser settings. However, removing certain cookies may affect login functionality or your overall platform experience.
Data retention period
Active account information is retained for as long as your account remains active on the 44300 platform. Once an account is closed at the user's request, core data is kept for the minimum period required by law before being permanently deleted. Financial transaction data may need to be retained for a longer period for compliance purposes.
Information Sharing & User Rights
Transaction information shared with local payment processors (FPX, TNG) to facilitate the processing of MYR deposits and withdrawals.
Where required by law or a valid court order, 44300 will provide the necessary information to the relevant authorities.
Technology companies that help operate the platform infrastructure, bound by strict confidentiality agreements and prohibited from using the data for any other purpose.
Your rights as a 44300 user
- Right of access — you may request a copy of the personal information we hold in relation to your account.
- Right of rectification — if your information is inaccurate or out of date, you may request a correction through our support channels.
- Right to erasure — you may request account closure and data deletion, subject to minimum retention requirements under applicable law.
- Right to object — you may object to the processing of your data for specific purposes by contacting the 44300 support team.
To exercise any of the above rights, contact us at [email protected], clearly stating your request along with your account number for identity verification. We will process your request within a reasonable timeframe and provide a written response.
Policy Amendments & How to Contact Us
Users are encouraged to review this page periodically. Continued use of the 44300 platform following the publication of any amendments will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy — including enquiries about the data we hold, how your data is used, or to exercise your user rights — please contact the 44300 support team by email at [email protected]. You may also refer to FAQ page us for answers to the most frequently asked questions.
Effective date: 1 January 2026. This version supersedes all previous versions of the 44300 Privacy Policy.